INSIGHTS
Hospitality Market Insights: Expert Guidance for Growth
The Hidden Cost Crisis: How Restaurant Fees Threaten Trust
Hospitality businesses worldwide face mounting operational pressures, yet their response through hidden fees and unexpected surcharges threatens to undermine the entire sector's credibility. From mysterious "kitchen appreciation" charges to undisclosed "wellness fees," venues increasingly add costs that weren't communicated at ordering. Whilst individual operators struggle with genuine cost pressures, these practices risk painting the entire industry as deceptive.